Goal Setting
In the second lecture
we picked up the discussion about the implication and inferences drawn from the
Tower Game. Dr Prasad related this activity to goal setting. He explained how a manager should never
discount his subordinates. He should have full faith in their ability and push
them to achieve more them they believe themselves to be capable of.
The discussion led to Pygmalion
effect. Pygmalion was a mythological Greek sculptor who fell in love with the
statue he created and when he kissed it, it came to life. The reason why Dr
Prasad took this example I believe is that this is the same thing managers have
to do. They have to believe in their team so much that the team perform beyond its
perceived limits. I have also read a play “Pygmalion” by George Bernard Shah. In
that play, the main character, Professor of phonetics Henry Higgins
makes a bet that he can train a bedraggled Cockney flower
girl, Eliza Doolittle, to pass for a duchess at an ambassador's garden party by
teaching her to assume a veneer of gentility, the most important element of
which, he believes, is impeccable speech. This play also justifies the point
made by our teacher.
Theory X and Y
The second part of the
discussion was on the theory of X and Y. theory of X and Y says that there are
two types of managers. Type Y, who are always positive about their team. They always
think that their team members are hard working. They motivate their team. Almost
all the parents and teachers are type Y people.
The second type of
managers is type X. They are always sceptical about their team. They always find
fault in whatever their team’s work as they believe that the team members are
lazy and not putting in their sincere efforts. These type of managers can never
motivate a lazy employee to be hard working instead they demotivate the hardworking
person as well.
|
Good
|
Lazy
|
Y
|
Thinks employee is good
|
Thinks employee is good
|
X
|
Thinks employee is lazy
|
Thinks employee is Lazy
|
I have witnessed both
type X and type Y managers during my work experience. My boss was a type Y
manager. He would always motivate us. He would correct us whenever we would be
wrong. He used to say that it does not matter how hardworking my team members
are, it is my job to get the best out of each of them and the best of each will
not be same.
There was also a type X
manager. He was in a different department.
He had a pre conceived motion that all diploma holders are lazy and do
not like to work. He used to treat all with a sight of contempt and would
always just find faults in their work.